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Grindr Blog

The official Grindr blog.
News and more from Team Grindr.

The Importance of Community in Keeping Grindr Secure

Posted on January 20, 2012 by Grindr Team

There’s nothing more important to me than our users -- we owe our success to our Grindr community who have helped spread the word about their great experiences. Your security and the security of our platform is a core priority. Like other responsible companies, we don’t comment on specifics of security enhancements or allegations about network issues – that wouldn’t serve the security of our users, our networks, or web security in general. As a result of Grindr’s ongoing investigation, we took legal and technological actions to block a site that violated our terms of service. This site impacted a small number of primarily Australian Grindr users and it remains shut down.

We continuously make improvements to our platform to increase security across our networks. We are releasing a mandatory update to our apps over the next few days to enhance security. When the update is available, users will be notified via in-app messaging, on Twitter and on this blog post. Our users can be assured that Grindr does not retain chat history, credit card information, or addresses – and no such information was ever compromised.

While we’re always looking at ways to enhance the Grindr experience and keep our user data secure, we also rely on you, the Grindr community to help us keep Grindr safe. Please report any suspicious incidents that you may come across by emailing review@grindr.com.

Regards,
Joel
Founder & CEO


Grindr Nominated for TechCrunch Crunchies

Posted on January 12, 2012 by Grindr Team

The 2011 TechCrunch Crunchies Award Nominees are in and Grindr is in the running for Best Location App, a brand new category added this year.

Over 300,000 nominations were calculated in 20 categories, and we need your help to vote for Grindr and clench this win. Voting is open now until January 29th at 11:59pm, and you can vote here.

Once you vote, use the share link to post your favorite finalist to Twitter and Facebook. Curious who won in past years and wanna get the dish on cool startups? See a full list from 2010 here, 2009 here, 2008 here, and 2007 here.

Winners of the 2011 Crunchies will be announced on January 31st, 2012 at The Davies Symphony Hall in San Francisco.

We wouldn't be here without our loyal users (yes- that's you), and would love your help to support Grindr for The Crunchies' Best Location App. Be sure to stay tuned for new and exciting features coming to Grindr in 2012; it's going to be an eventful year!


Customize Your Facebook with a Grindr Timeline Cover

Posted on January 10, 2012 by Grindr Team

Don't settle for a generic Facebook Timeline cover! Jazz up your new Facebook Timeline with a personalized Grindr cover image, like this:



We made a Timeline Cover template that you can customize with your own name, as well as your age or another stat or description that you want to include!



INSTRUCTIONS:

1.  Click here to open the Timeline cover template in the Pixlr image editor.

2. Click on the text symbol (letter "A") in the tool bar on the left.

3. Under "Username," type your name or nickname (ie Lee Jackson in the above sample). Under that, type your age or any description or stat that you'd like to include (ie 29 years old in the sample).

4. Use white Arial Bold font in size 24-pt to best match the template.

5. Use the arrow tool from the tool bar to move your text around and line it up under Username the way you see in the sample above.  Make sure you leave space under it, where your Facebook default photo will show up.

5. Save your finished timeline cover by clicking "File" + "Save."

6. Upload your new Grindr banner on Facebook and set it as your Facebook Timeline cover!  If you haven't converted to the new Timeline layout on Facebook, you'll need to do that first. Click here for more info on Facebook Timeline.

Of course, you can also customize the template in Photoshop or any photo editor that you prefer.  To do it this way, download the template HERE and open it in the program you want to use.

 

 


How to Transfer an Xtra Subscription to a New Phone

Posted on January 2, 2012 by Grindr Team

Got a shiny new iPhone, Android, or BlackBerry and need to transfer your existing Grindr Xtra subscription? We can apply the remaining time on your subscription to your new device. Just email the following items to help@grindr.com with Xtra Transfer as the subject:

Your NEW device ID/support code
Your OLD device ID/support code

OR

Your NEW device ID/support code
The e-mail address used at time of purchase
The phone number used at time of purchase
Last 4 digits of the credit card used for purchase

To find your device ID/support code:
For Apple devices, visit www.grindr.com/kb/scudid
For Android devices, visit www.grindr.com/kb/scmeid
For Blackberry devices, visit www.grindr.com/kb/bbpin

Please note: At this time we are not able to transfer your profile details, chat history, or photos from one device to another. Profiles are device specific and tied to a unique device ID that cannot be changed or altered.