If Your Profile Has Been Reviewed, Censored, Cropped, or Banned

If you have been notified that your profile has been banned or censored, or if you have had your profile's picture or text removed:

1. If you are not Logged In to this Support page, please do so
   After you Log In, you will see an Open A Ticket link
2. Click the Open A Ticket link in the left column
3. Select Review Team Inquiry
4. Provide your Device ID from the ban or censor message
5. Advise your Support Code if you don't have the message any longer
6. Take a screen capture of the ban message, and attach it to the ticket or just copy your device ID.

If you would prefer to not create a Support account, you may email the above information to review@grindr.com.

Be aware, if your profile was banned, it will remain banned until you contact the Review Team, and have received a response from them. Users who have repeatedly violated our Terms Of Service or Profile Guidelines may be permanently banned.

Our Review Team works normal business hours, and answers inquiries in the order they are received. They try to answer all inquiries within one business day; however, depending on the day of the week, the time of the day, and the number of inquiries in the queue before yours, there may be a delay in receiving a response.

Your profile may have been reviewed, censored, cropped, or banned for the picture, for the text, or both. While waiting for us to respond to your inquiry, we strongly recommend you review Grindr's Profile Guidelines and Terms Of Service:

Grindr Profile Guidelines
and
Grindr Terms Of Service

To take a screen capture:

1. Press and hold your Home button;
2. Press and release your Top button;
3. Release your Home button;