operating principles

How we work

Operating Principles are a shared set of values and behaviors that optimize decision-making and collaboration across teams to achieve big, audacious goals.

Our Users Are #1

Our users are at the center of everything we do. We are invested in their success and motivated by their needs; this includes protecting their privacy and data security. The more consistent we are in delighting our users, the more long-term benefit we create for both the business and our global community.

We Cultivate Curiosity

We ask questions and listen to all viewpoints without judgment or assumptions. Keeping an open mind leads to better alignment, decisions, and outcomes.

We Think Big

We set and achieve audacious goals. Accomplishing what we once thought impossible creates real value for ourselves, our business, our users, and the world.

We Chart Our Path and Expedite It

We accomplish ambitious goals by breaking them into achievable milestones. We evaluate and make decisions quickly, then commit and take ownership.  Small wins add up to major successes.

We Grow Through Iteration

Managers challenge their teams to set goals that are smart risks rather than safe bets, and expect some misses along the way. Sometimes the win will be in the outcome, and sometimes it will be in the active learning, helping us unleash our full potential. The more we learn from action, the more we grow and excel.

Into the way we work?

Want to be part of a team that's as diverse and vibrant as our community?
Peek below at our openings and take the next step to join our team.

Want to be part of a team that's as diverse and vibrant as our community? Peek below at our openings and take the next step to join our team.